At this time, we only deliver to New Zealand addresses.
When we receive your order, our aim is to dispatch it the next working day (Monday to Friday). Deliveries are sent via Post Haste using their signature required service, the minimum delivery charge for any item is $7.00 (unless ‘freight free’ is offered, or the order is over $100 in value in which case the delivery cost is free). Delivery can take 1 to 4 days between islands and is dependent on Post Haste offering their usual prompt service. Some isolated regions may require additional delivery time. If this is the case for your area we will notify you of this prior to processing your order. Rural deliveries will incur an additional $5 surcharge.
Delivery charges are calculated and added to your order after you enter your delivery location and before you enter your payment details. You will see the full charge before completing your purchase. Delivery charges are in New Zealand dollars.
If goods are lost or damaged in transit, please contact us within 7 business days at email@example.com
We will use this delivery information to make a claim against our courier company. We will offer you the choice of a replacement or a full refund, once we have received confirmation from our courier company that delivery was not successful.
We do not deliver to Post Office Boxes or Private Boxes.